Order Processing Time

At SmartDeskLift, we strive to process and ship your order as quickly as possible. Orders are typically processed within 1-3 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Times

We offer the following shipping options:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

Please note that these are estimates and do not account for unforeseen delays caused by carriers or external factors.

Shipping Destinations

We currently ship to the United States and Canada. If you are located outside these regions, please contact us at hello@smartdesklift.com to inquire about international shipping options.

Free Shipping

Free standard shipping is available on orders over $100 within the continental United States. For orders below this amount, shipping fees will apply.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. If you do not receive a tracking email within 3 business days of placing your order, please contact us at hello@smartdesklift.com.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us immediately at hello@smartdesklift.com We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Shipping Restrictions

• We do not ship to P.O. boxes or APO/FPO addresses.

• Certain oversized or heavy items may incur additional shipping charges, which will be displayed at checkout.

Customs and Import Duties

For orders orders, including those shipped to Canada and USA, any applicable customs or import duties are the responsibility of the customer and will be collected upon delivery.

Contact Us

If you have any questions or concerns about our shipping policy, please reach out to our customer support team at hello@smartdesklift.com We’re here to help!